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Excellent Sales and Service
We had an excellent experience purchasing a gas fireplace from Fireside. Hap, our salesman, was knowledgeable and helpful as we selected our model. The installers were prompt, courteous, careful and cleaned up.
We would like to take this opportunity to commend the work of technicians John Wall and Jacob McNeely in fixing our propane fireplace. They are both very knowledgeable and fixed our problem quickly and effectively. Along the way, they gave us a valuable lesson in propane fireplace use, and even went up onto the roof to check the chimney piping. In addition to being outstanding technicians, we found both of them to be very friendly and polite. Overall, it was a very pleasant experience.
Peter & Cindy
I really can't say enough about the excellent experience I had with Fireside. The salesman was no pressure, very knowledgeable, and gave good advice about size and placement of the wood stove I bought. It really is perfect for my situation. The installation guys were both very professional and friendly. The only downside I found is that they didn't clean up well when the left. I'm picky about that, though. Other than that it is a very clean installation. When the county inspector came he said that often times he will call Fireside to see if they know something he doesn't with regard to equipment and clearances. I thought that a high endorsement of Fireside. I will recommend Fireside without hesitation.