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Awesome Customer Service!
I have purchased my grill and fire table from Fireside. Service in-store and delivery was outstanding! They didn't have quite the fire table I was looking for and they worked with me and the manufacturer to build me a custom table. When it comes time to add an additional fireplace, I will be getting here!!
What a pleaseure
Staff was very easy to work with. It was a pleasure to give our business again.
We had a problem with our new QuadraFire pellet stove insert the first time we fired it up. After calling your office, your service tech Jacob showed up and did an absolutely stellar job trouble-shooting and fixing the problem with a twitchy safety sensor. He was thoroughly professional and patiently answered the many questions I had. The pride in his work is obvious and so is his customer-oriented attitude. Your service team is awesome!