Central Oregon's Largest Fireplace, Hot Tub & Stove Dealer for 40 Years! - Fireside of Bend | Central Oregons Fireplace, Grill, & Hot Tub Store

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Fireside Reviews

Information Excellence

We came in with a lot of questions about alternative heatsources not knowing a thing. We left with a huge wealth of information and an idea of what will be best for our home and heating needs. Tyson, we really appreciated your time, thank you!

Michelle

Love our Mt Vernon AE Pellet Stove

We purchased the Quadra-Fire Mt Vernon AE insert for our new home built by Doug Young Construction. Allen helped us with our purchase and was very helpful, courteous, and professional. We just moved in and have only used our new stove for a couple of weeks but love it. I have burned round wood for 40 years and really like the convenience and availability of pellets. This stove puts out a lot of heat and I hope it provides years of trouble free service. Thanks Fireside!

Mitch Parker

Terrific Tutorial & Technical Expertise

On December 1, 2020 our new Harman Absolute 43 pellet stove which we purchased from Fireside was installed. We were happy with the installation and performance of the stove. After a routine cleaning on February 8, 2021 the stove refused to ignite. Nancy Lee, scheduler, arranged for Jason Lincoln to call us prior to a service call scheduled for Thursday, February 11th. Via phone Jason gave us information to do a manual start of the unit saying, "Don't be cold till I get there." Jason was spectacular during the service call. He quickly diagnosed the problem. The stove ignited and the stove soon glowing. During the appointment Jason not only repaired the problem, he also gave us a terrific tutorial which enables us to use the stove to its fullest capacity. We highly recommend Jason for his fine personal skills and teaching abilities which he combines with expert knowledge and technical capacity.

Zora

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